Privacy Policy

This policy describes how Tea Veterinary Clinic PC ("the clinic", "we") handles information collected through this website, including its contact tools and the automated assistant described below.

It does not cover information you share with us in person or over the phone. That information becomes part of your pet's clinic record and is handled under the clinic's own record-keeping practices.

When you request an appointment or send us a message through this site, we ask only for what we need to reach you: your name, a phone number or email address, your pet's name, and the reason for your visit.

We use those details to respond to your request and to prepare for your pet's appointment. If you contact us by email, we keep the correspondence so we can follow up.

This website includes an automated chat assistant powered by artificial intelligence. It is a software tool, not a person and not a veterinarian.

The assistant can answer questions using the information published on this site, and it can take down your name, phone number, your pet's name, and the reason for your visit so clinic staff can call you back during business hours. It does not give medical advice, does not diagnose, and does not prescribe.

Conversations with the assistant may be stored and reviewed by clinic staff so your request is handled correctly. Please do not share more personal information in the chat than the assistant asks for.

We use the information you submit to respond to you, to schedule and confirm visits, and to keep accurate records of the requests we receive through the site.

We do not sell your personal information, and we do not share it with third parties for their own marketing.

This site uses aggregate analytics to understand how its pages are used, such as page views and general usage patterns. These measurements are not used to build advertising profiles, and the site does not use advertising cookies.

This site links to services we work with, including our online pharmacy portal and our Facebook page, and it embeds a map of our location. Those sites and services are operated by third parties, and their own privacy policies apply once you leave this site.

You may ask us what contact information we hold from your website requests, and you may ask us to correct or delete it. Use any of the contact details below and we will help.

Tea Veterinary Clinic PC, 710 E Figzel Ct, PO Box 624, Tea, SD 57064.

Phone (605) 368-2088. Fax (605) 368-9068. Email teavetclinic@gmail.com.